Policies
How the studio runs, in plain words.
Booking and deposits
Book on the booking page, one service at a time. A first visit begins with the consultation and design, and a deposit holds each visit.
Canceling and running late
We ask for 48 hours' notice to cancel or move a visit. Write or call and we'll find another time.
If you miss an appointment
If you miss a visit without telling us, the deposit is kept and a new one is needed to rebook. If you're more than 20 minutes late, we may have to move the visit.
Children and companions
Clients must be 18 or older. Please don't bring children to the visit: it's one to one in a working room.
Patch tests and allergies
Tell us at booking about any allergy or reaction you've had. If you're unsure, Hajar can try a small test of color at the consultation, and you can ask your doctor first.
If you're not happy
If you aren't happy with the shape or the color, tell us within a few days and we'll make it right. The follow-up visit is the time to adjust color as it settles.
Tipping
Tipping is welcome and never expected.
Before your visit
Come ten minutes early with a bare face around the area, and wear glasses rather than contacts if you can.
When to ask your doctor first
If you're pregnant or nursing, take a medicine that affects the skin, or have a health condition that slows healing, ask your doctor before you book. Hajar may ask what they said.
A rule you want explained?
Write or call and we'll talk it through before you book.